IMAtechie Ltd has been based in Bath area since 2009, and provides a wide range of technology services to the city and the surrounding areas. I have accumulated over 30 years of experience within the technology industry, and a diverse knowledge base; I have developed and supported a whole host of software, built bespoke PCs and media centres, installed networks and audio-visual systems.
Creating client relationships is a focal point where I am concerned, as repeat business is key. By doing this, you become the first point of contact for a technology requirement or problem and as a result, I have clients in Bath, Bristol, Cornwall, London and France.
My aim is to provide you, the client, with a single technology services solution for the home and small business that allows you to concentrate on what is important.
My ‘Mission Statement’ is to offer a friendly and professional service, a pricing structure that is realistic in an uncertain economy, and respond to requests in a timely and efficient manner.
Here is a brief overview of the services I can offer:
Maintenance of hardware and software support of networks, systems, hardware & software networks; installation, setup and configuration software; development, installation, setup and configuration hardware; installation, setup and configuration audio and visual; installation, setup configuration.
One of the biggest problems within the technology industry is the breakdown of communication between the end-user or client, and the technology expert. Although, you may speak the same language, communication can be somewhat confusing if you are not technically minded. One of my key skills is I can break down that barrier. I will not speak what is commonly known as ‘Techno-Babble’, but a language that I too would wish to experience when not familiar with a subject. After all, it is important that you understand the problem to get an appreciation of cost.
It is worth noting that it is almost impossible to escape technology, it is everywhere and can prove to be your friend or foe. It can make your life that much easier or can be frustrating and time consuming when a problem arises. IMAtechie Ltd can offer a single point of contact to help you resolve technology related issues or find solutions and implement them.
For comprehensive details and pricing, please visit my website: www.imatechie.com
iTeam Solutions provides quality IT Support and Computer Consultancy to businesses of all shapes and sizes.
Based between Bristol and Bath but covering a wide area of the South, the South West and South Wales, we maintain IT systems for accountants and financial advisors as well as a diverse range of other sectors and professions such as Health and Safety, Marketing, Distribution and even a theatre.
We are a Microsoft Partner with a specialism in cloud solutions for the small and midmarket sector, which means we have the skills and experience to recommend and implement the best IT systems for companies with between 2 and 250 employees.
We use a combination of monitoring software, remote support and professional on-site services, to look after your IT systems. We keep everything up and running so you can focus on your business.
When you take out a Fully Managed Support Contract with iTeam, we will do the following:
Perform a comprehensive site audit to fully document your existing systems. We will produce a report of our findings and any recommendations we have
Set up TSM on your systems: our 24Ã—7 monitoring and remote access tool
Provide you with access to our call logging and management software, and phone access to our business hours fully staffed helpdesk
Monitor your systems and complete proactive maintenance when necessary
When you contact us via email or phone, we will log your call and assign a priority to the ticket depending upon the severity of the problem and the impact it is having on your business
Work on all tickets in accordance with our Service Level Agreement that will be discussed and agreed in advance
Give you the support that means you can leave the IT to us and get on with running your own business
Trust iTeam to care for your IT systems.